McGee Air Services
  • 04-Jan-2022 to 25-Jan-2022 (PST)
  • Los Angeles, CA, USA
  • $23.97
  • Hourly
  • Full Time

401k, travel, medical, dental, and pto


Interline Operations Support Specialist


This position will be responsible for effectively organizing the operational staffing schedules to maximize utilization and serve our customer needs. This role operates in a fast-paced and ever-changing environment to help meet and exceed operational targets while maintaining service, timeline, and compliance requirements.


KEY RESPONSIBILITIES

  • Responsible for updating and oversite of the current staffing schedule recruiting for additional staffing where needed
  • Monitor the flight schedule to ensure highest internal staffing utilization
  • Establish and maintain a culture that encourages communication, and where all team members feel valued, connected, and engaged in the success of the operation
  • Responsible for supervising the daily work area assignments of Interline Agents
  • Effectively handles staffing demands to ensure we have the best coverage for the operation as a whole
  • Interacts with team members and processes operation reassignments
  • Provide solutions for current and upcoming operations regarding shift assignments and provide solutions to the operational leadership team
  • Monitors situational awareness through times of irregular operations and unscheduled events.
  • Escalate any concerns to Management and make necessary recommendations
  • Meet commitments and respond promptly to customer needs
  • Balance team and individual responsibilities
  • Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride
  • Other duties as assigned

QUALIFICATIONS

  • Advanced level Microsoft Excel experience required expert level experience preferred
  • Proven ability to interface with team members and leadership in a fast-paced and often rapidly changing environment
  • Broad understanding of airline operations preferred
  • Must work with minimal supervision
  • Flexibility to work varied shifts, weekends, holidays
  • Detail-oriented mindset a must
  • Hands-on, high energy approach essential
  • Must be able to meet and perform all job duties and requirements of an interline agent
  • High school diploma or equivalent required
  • Must have a CA Driver License in good standing
  • Must be at least 18 years of age
  • Must be authorized to work in the U.S.

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company

McGee Air Services
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